Shipping policy

Shipping Policy

Thank you for choosing Goodest Boy Studios! We are committed to providing you with the best shopping experience, including fast and reliable shipping services. Please review our shipping policy outlined below:

1. Processing Time:

  • All orders are processed within 3 business days (excluding weekends and holidays) after receiving full payment. Orders placed after 2 PM GMT+8 will be processed on the following business day.

2. Shipping Rates:

  • Shipping rates are flat at $10 per shipment. You will be able to view the shipping costs at checkout before completing your purchase. We are working hard to avail more shipping options in the near future.

3. Shipping Methods:

  • The available options will be displayed at checkout. Please note that delivery times may vary depending on the shipping method selected and your location.

4. Estimated Delivery Time:

  • Estimated delivery times are within 3 business days. Please note that these are estimates and not guaranteed delivery dates. Actual delivery times may vary due to carrier delays or other unforeseen circumstances.

5. Order Tracking:

  • Order tracking is currently unavailable. You may WhatsApp us at +65 80349418 to inquire on the status of your order.

6. International Shipping:

  • We do not ship internationally at the moment.

7. Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to collect the package from the carrier, the customer will be responsible for the cost of reshipment.

8. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or other factors. We will notify you if any items in your order are ineligible for shipping or if additional shipping charges apply.

9. Shipping Damage or Loss:

  • We take great care to ensure that your order is packaged securely. However, if your order arrives damaged or if it is lost in transit, please contact us immediately so that we can assist you in filing a claim with the carrier.

10. Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team via WhatsApp at +65 80349418.

By placing an order with Goodest Boy Studios, you agree to abide by the terms and conditions of our shipping policy outlined above.